I cannot say enough how pleased I am with John Bush as an insurance broker for my mother’s supplemental insurance plan.
Last year I did an internet search for supplemental Medicare coverage and contacted Senior Savings Services. Of course, I was a little skeptical internet “shopping” for insurance coverage. I informed John that I was investigating costs of supplemental insurance, as well as coverage for prescriptions, dental, and vision insurance, for my mother, as her supplemental insurance had reached her lifetime maximum benefit. I also informed John that I would be the contact person for my mother as she was having some severe medical problems. John was very understanding with this situation.
John was able to provide me with a few different options for insurance coverage and explain them in terms that I could then communicate the different coverage to my parents for their end decision. At no time was John “pushy”, but he was completely opposite…giving us the options then providing his opinion as to what he felt was the “best fit”. Most communication has been done via email, which John has responded to very quickly, usually the same day, even taking time out of his weekend to respond to questions and/or checking on issuance of identification cards.
Then, this fall prior to the open enrollment period, John sent an email informing me he would be investigating different options for prescription drug coverage as a few of my mother’s prescriptions are quite expensive. John was able to find a prescription drug plan which had lower monthly premiums and lower out-of-pocket expenses for prescriptions, with a savings of approximately $700 per year!
John is very personable and has been phenomenal in meeting the needs for my mother’s insurance coverage and going above and beyond what is expected. The first email I received indicated six services which would be provided by John…ALL 6 of those items have been meet! I would highly recommend Senior Savings Services to anyone looking for supplemental Medicare/prescription drug coverage. It has been a pleasure having John as our insurance broker!